I could not solve my problem with declined transaction via live chat so I had to call them cause I wanted to hear human voice and talk with somebody more competent. Everything was ok with my credit card but transaction was declined. I could settle this ...

My apologies. I did not know the items were sent separately. I received the second envelope yesterday. Thank you for your help and support. Have a great day.

I have to make a remark about this company and its nothing I can say except your service is the best I have experienced. Whenever customs took my order you always shipped again. The only problem is when customs take the order they contact me to tell them ...